osTicket is a very popular free and open source help desk package. It routs all inquiries from email, web forms and phone calls to a central repository. It has a big feature list including:
- Customer Portal
- Autoresponder
- Canned responses
- Dashboards and reports
- Email templates
- Knowledge base
- SLAs
- an API
Technology stack
- All operating systems
- Web Server: Apache or IIS
- PHP 4.4 or higher
- MySQL 4.4 or higher
Open Source License:
osTicket Demos
At OpenDemo.org, we host an online demo of osTicket for you to try out, as well as some other open source helpdesk tools. You can evaluate all of them at once by signing up here:
Or you can visit the osTicket website.
Download osTicket
After you have finished evaluating osTicket it is time to download and install it for yourself. You can download here.
