SimpleDesk is an free and open source intuitive help desk software. It follows a fast development cycle and releases often. Features to-date include:
- Ticket management
- Custom Fields
- Email notifications
- Urgency levels
- File Attachments
- Forums (and ability to turn off forums)
- Linux or other UNIX-like OS
- SMF forum software
- All web browsers
At OpenDemo.org, we provide a web demo of SimpleDesk as well as multiple other open source helpdesk programs. Evaluate them all at once by signing up:
Or you can visit the SimpleDesk website.
After evaluating SimpleDesk you can download it to install on your own server. You can find it here.